Legal Terms Behind Your Account
Our Legal notice sets the conditions for account access, identity checks, wallet records and requests connected with your account. Access depends on local law, so an Indonesia address or device location may affect whether the account path is available. Before you proceed, we may ask you
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to confirm your phone number and provide details needed to match a wallet record or bank transfer. DANA, OVO, GoPay and QRIS appear as payment references because a receipt, transaction status or correction request can form part of a Legal record. We do not describe a
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payment as completed until the account status and transaction reference agree. If a policy question concerns a cashier entry, keep the date, rail name and reference visible when contacting us. The notice also explains cookies, account protection, retention and the route for requesting changes. We update
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this page when our policy wording changes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
